Terms of Service

Effective date: March 14, 2026

1. Agreement to Terms

By accessing or using BookForm (“Service”, “we”, “us”, “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service. These Terms apply to all visitors, users, and anyone who accesses or uses the Service.

2. Description of Service

BookForm is a scheduling and client-intake platform that allows professionals (“Hosts”) to create booking links combining calendar scheduling with intake forms. Clients (“Bookers”) use those links to book appointments and provide information requested by the Host. BookForm integrates with Google Calendar, Google Meet, Stripe, and email delivery services to fulfill this functionality.

3. Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 18 years old to create an account.
  • One person or legal entity may not maintain more than one free account.
  • You are responsible for all activity that occurs under your account.
  • You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation.
  • Transmit spam, unsolicited messages, or fraudulent communications.
  • Collect personal data from Bookers without a lawful basis.
  • Impersonate any person or entity, or misrepresent your affiliation.
  • Upload malicious code, viruses, or otherwise interfere with the Service.
  • Attempt to gain unauthorized access to any part of the Service or its systems.
  • Scrape, crawl, or use automated means to access the Service without permission.
  • Use the Service for any unlawful, harmful, or deceptive purpose.

5. Payment & Billing

BookForm is currently in early access and free to use. When paid plans are introduced:

  • Paid subscriptions are billed monthly or annually in advance.
  • All fees are non-refundable except as required by law or expressly stated.
  • We reserve the right to change pricing with 30 days' advance notice.
  • Payments are processed securely via Stripe. We do not store card details.
  • If payment fails, your account may be downgraded to a free plan after a grace period.
  • Early access users who sign up before paid plans launch will receive advance notice of any billing changes.

6. Your Content & Data

You retain ownership of all content you create, upload, or transmit through the Service (“Your Content”), including event types, intake form questions, and booking data.

  • You grant BookForm a limited license to host, display, and process Your Content solely to provide the Service.
  • You are responsible for ensuring you have the right to collect any personal data from your clients.
  • You are responsible for complying with applicable data protection laws (e.g., GDPR, CCPA) when collecting client data through intake forms.
  • We do not sell Your Content to third parties.

7. Third-Party Integrations

The Service integrates with Google (Calendar, Meet, OAuth), Stripe (payments), and Resend (email). Your use of those integrations is also governed by the respective third-party terms. BookForm is not responsible for the availability, accuracy, or conduct of third-party services.

8. Intellectual Property

The Service, including its design, code, trademarks, and branding, is owned by BookForm and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our express written permission.

9. Termination

You may close your account at any time from the Settings page. We may suspend or terminate your access to the Service at our discretion if:

  • You violate these Terms.
  • Your use creates legal exposure or harm to us or others.
  • We discontinue the Service (with reasonable notice).

Upon termination, your right to use the Service ceases immediately. You may export your booking data before closing your account.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOOKFORM AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration under the AAA Commercial Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction. You waive any right to participate in a class-action lawsuit or class-wide arbitration.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you by email and by posting a notice in the app at least 14 days before material changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms? Email us at support@bookform.app.